Friday, May 24, 2013

Emergency Plumbing Needs


I called Phil’s cell phone yesterday in a panic because a cement vendor had hit a domestic water line at my building in Tempe.  Phil responded immediately and got your technician over within the hour to repair the line and prepare a proposal for a new backflow valve and gate valves.  My tenants were very pleased with the quick response and I can’t thank Phil enough for his help. You have some fine people working with you, they care and it shows.

Thanks again.
S. Petersen

Thursday, April 11, 2013

Arizona Plumber to the Rescue...

"I just wanted to let the “powers that be” know that the plumbers they sent out tonight were the best. I am a project manager for a local general contractor and these guys impressed me a lot! It was cold, dirty, and hard work they were doing tonight and they kept on going, through the stupid comments and unjust remarks made by other tenants of this complex. The job was done correctly the first time. I was very impressed with the professionalism of the gentlemen working on this job. I hope you know that you have two great assets working for you."

- Susan T., Tempe

Monday, March 18, 2013

Reasonable, Knowledgeable Plumber AZ

Hello, I just wanted to say thank you to Rainforest company and a special thank you to tech 35, Ed. We had a leak and Ed came, found it and repaired it. As a senior citizen, I truly appreciated the fast response, and knowledge of the tech,  and the reasonable price of the job. You may count me as one pleased customer, and expect calls, if I have any future problems.

Once again, Thank You,                   
- C.J. O'Neal

Tuesday, February 5, 2013

Bathtub Leak Ruining Floors


We had a bad bathroom tub leak that affected two of our units with some flooding. Miguel came out and did a GREAT JOB, he was very professional and very knowledgable. As a property manager, we appreciate having a relationship with Rainforest and you fast response whenever we need you.

HSL/SPRINGS @ Alta Mesa

Broken Hot Water Heater in Chandler AZ


We had a leak from a faulty water heater, Devon came in and replaced it and all is working good. We appreciated the speedy service as well! We will definitely call Rainforest again.

D. Austin

Water Main Break in Mesa AZ


A water main line broke at one of our properties in Mesa AZ. We wanted to take the time to write you a note and thank you for completing the job so quickly. Sam was great to work with. We really appreciate how Rainforest Plumbers conduct themselves.

Thanks…
Indian Springs Village Apartments

Thursday, January 3, 2013

Making your job stress free


I just wanted to thank you and your office for the service your provide. The communication, follow through and follow up is quite refreshing. I have been a community manager for 5 years and I have never used Rainforest until  now. I inherited you on one of my properties and I will never use another plumber. Thank you, to you, your techs and everyone at Rainforest for your wonderful customer service. You have made my job stress free.
- City Property Management Company

Friday, December 28, 2012

Arizona AC Service & Repair for Apartment Communities…



One of our units was having thermostat problem, Robert came out and corrected the problem and it is running and the resident is very happy which makes us happy!


- DEL PRADO @ AZ BILTMORE





We have a lot of units and when the AC goes out, we worry about how quickly we can get it repair and how much it is going to cost. One of your service staff came out to repair our Air Conditioning unit that was not working in our lobby in one of our buildings. He did a great job, super fast repair and everything is working well. Thanks for being so fair on the price too!


- TAPESTRY ON CENTRAL HOA





One of our units' air conditioner was leaking inside the condenser unit, Brandon came out and got the unit up and running very quickly. Good Job! I wish all of our vendors treated us like you guys do.


- FAIRFIELD/SUMMER TREE





Three of our swamp coolers needed servicing, one of which was not working at all, Brandon came in diagnosed all of the issues and gave us a price very quickly. He then repaired them and got them all up and running in just a couple of hours, Great Job!


- SEFA

Tuesday, May 22, 2012

Top Rated Arizona AC Service | Customer Feedback


This was the first time I have used Rainforest Plumbing & Air for A/C services for one of the Community Associations that I manage in the East Valley. Your technician, Mr. DuBois provided knowledgeable service and conducted himself in a very professional manner at all times. It's a nice change of pace when vendors show up as scheduled, are skilled in their craft and are well kept/professional in appearance (as all too often in that type of work, techs tend to be disheveled or lack in the look of cleanliness). Mr. DuBois thoroughly went over what he was doing and took the time to reset the thermostat that had been tampered with on repeated occasions, resulting in wasted use of energy.

Additionally, Tiffiani (Dispatcher) was quite prompt in getting my property scheduled for service and providing me with the information that I requested!

Respectfully,
Carissa in Mesa

Monday, May 21, 2012

Rainforest Plumbing & Air receives rave reviews from first-time customer...

Thanks for the great feedback Rick!

Your service tech Matt just provided service to my home. He cleaned out two drains and provided an estimate and advice on repairing a drain leak on an underground P-Trap cast iron fitting. I am a first-time customer and I am totally impressed with your company. Matt was courteous, efficient, answered all my questions and provided service above and beyond my expectations.

I recently heard a radio spot regarding CrimShield and jotted down their web site. When I needed a plumber, I found you on the CrimShield website and then when I went to your Rainforest web site I was sold with your "Up-Front Guarantee" and "Mr. Ike's Integrity Statement".

As Matt was leaving, I wanted to get a feel for the relationship between the Rainforest workers and the President, so I asked Matt if he knew Ike Tippetts. His response was a very positive "Oh yes he meets with us on a weekly basis." When I told Matt what had impressed me with Rainforest Plumbing he said that he would let Mr. Tippetts know because Ike always appreciates such feedback. I thanked Matt and told him I was also going to write this email.

Since my decision to use your company was based on two web sites, let me leave you with this joke from Kylie, my 9 year old granddaughter:

"What did the spider say to the fly?"          "See you on the web!"

- Rick in Phoenix